Global Delivery
Instant Accessibility to Skilled Resources.
Significantly Lower Costs.
Special Projects are Handled Offshore Without Adding Additional Resources to your Current IT Staff.
Offshore Solutions
Onsite/Offsite Consulting
Overseas Development Centre
Business Process Outsourcing (BPO)
Offshore Solutions
Infokall's ISO 9001 (ver 2000) certified and SEI-CMM Level 3 compliant Offshore Solutions Center can provide cost-effective development, implementation and support for enterprise, e-Commerce, m-Commerce and groupware and solutions. Using a proven methodology, we ensure consistent, high-quality development results. To ensure that each application is deployed effectively and error-free, we thoroughly track, test and review each stage of the development process. In addition, our skilled professionals possess the industry, application and domain experience to assist you in maintaining and enhancing your products and applications as needed.
Infokall's Offshore Solutions Center can be used as an extension of your technology organization where Infokall will staff, retain, manage and guarantee availability of resources trained on your behalf at our offshore facilities.
Onsite/Offsite Consulting
Organizations looking for increased efficiencies and the ability to maximize their returns, offshore services are increasingly gaining momentum. Through our offshore equity investment, Infokall is able to offer its customers added services at a fraction of the cost. Located in Chennai, India, Infokall develops, implements, supports and manages enterprise integration, e-Commerce and m-Commerce solutions through our Offshore Solutions Center . This state-of-the-art facility connects to a customer's system via a dedicated satellite link providing continuous access and support.
Overseas Development Centre
The complexities of establishing, maintaining and operating an offshore facility is not suitable for all organizations. However, companies want to gain the benefits and have access to a dedicated but scalable group. Our Offshore Dedicated Client Center (ODCC) creates just such a custom tailored model to meet the needs of our most discerning customers. Infokall has an established model, in providing you an offshore center, without the hassles.
As an extension of your technology organization, we will staff, retain, manage and guarantee availability of resources trained on your behalf at our physical facilities. We encourage customers to work with us through this experience and even offer them a future avenue of joint ownership under the ODCC model. This model is developed jointly with our customers and therefore can extend beyond the skill sets that we have identified in our Offshore Solutions Center. Dedicated resources, scalable as required, baseline costs, working under your control and Infokall’s management. An IT manager’s dreams come true. Since this model is engineered with only you in mind, call us so that we can work with you to tailor a specific model that will best suit your needs.
Business Process Outsourcing (BPO)
Business process outsourcing is not just simply cutting costs. It's about increasing business value for a company by combining the right people, processes, and technologies to help gain maximum efficiency and achieve competitive advantage.
Get more free time and Focus on business and strategy
Business process outsourcing helps senior executives to relieve from some of their day-to-day process management responsibilities. Once a process is successfully outsourced, Executives get more control over their most valuable resource: time. Time to explore new revenue streams, time to accelerate other projects, and time to focus on their customers and business units.
Increase efficiency and save money
Companies that outsource business processes are often able to reengineer those processes and capture new efficiencies. Then they can reallocate resources to other important projects and leverage their investment in technology.
Increase reach and capability
In addition to doing things more efficiently, companies can expand their ability to deliver new products and services globally. Companies that have multiple locations globally must continuously invest in infrastructure and find talent around the world.
Infokall has experience and expertise in recruiting and retaining the top-notch talent and a world-class infrastructure with global presence, and can help companies meet their objectives and run the business process smoothly.
Business Process Outsourcing enables companies to focus on core business and helps,
Enhance overall business performance: Outsourcing can help streamline operations while companies focus on their core business activities. Infokall has the capability to provide the people, technology and processes that can save time and money as companies work to achieve strategic business goals.
Integrate technologies: Infokall has unique process driven Enterprise Integration capabilities in working with current infrastructure of the customer by integrating discrete or disparate systems.
Improve productivity and operating efficiency: Infokall's proven methodology and expertise will help streamline work, allowing you to make the most of time, resources and people.
Reduce Overall costs: Infokall works with customers and determine levels of resource allocation, giving a more predictable, controllable resource costs. And through efficient processes and leveraged facilities, customer can save on technology and overhead costs.
By aligning themselves with Infokall as a strategic partner for their business process, Companies can improve customer service levels and reliability by utilizing Infokall's worldwide resources and take advantage of new technologies that can help meet critical business needs to improve overall productivity and profitability.
BPO Services offered:
Human Resources Services
Finance & accounting
Data Management
Insurance Billing and Claims processing
